Gaana
Gaana Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Gaana has a 1.9 star rating from 1061 reviews, with only 5% likely to recommend; consumers report widespread dissatisfaction, frequent refund requests, poor customer service, and concerns about high pricing and subscriptions.
Key Takeaways for Future Customers
- Check Gaana reviews and subscription settings before activating auto-renewals to avoid unexpected charges.
- Be prepared to contact support about billing, refunds, or subscription cancellations.
Negative Feedback / Risk Areas
- Recurring reports of unauthorized auto-pay charges and difficulty obtaining refunds.
- Poor response from customer service and unclear cancellation processes.
Positive Feedback
Few reviewers noted no clear positives; most feedback centers on refund resolution requests and subscription concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Gaana has a 1.9 star rating from 1061 reviews, with only 5% likely to recommend; consumers report widespread dissatisfaction, frequent refund requests, poor customer service, and concerns about high pricing and subscriptions.
Key Takeaways for Future Customers
- Check Gaana reviews and subscription settings before activating auto-renewals to avoid unexpected charges.
- Be prepared to contact support about billing, refunds, or subscription cancellations.
Negative Feedback / Risk Areas
- Recurring reports of unauthorized auto-pay charges and difficulty obtaining refunds.
- Poor response from customer service and unclear cancellation processes.
Positive Feedback
Few reviewers noted no clear positives; most feedback centers on refund resolution requests and subscription concerns.
Media from reviews
Delhi, Delhi
Auto pay money
Auto pay money to phone pay please refund me money. I request you please refund my money please request
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFor availing 2 month gaana subscription free
- - Bought a Mivi watch from an offline store.
- - Card claims a 2-month Gaana subscription via QR code, but scanning it doesn't grant it.
I buy mivi watch form offline store and when I open the box I got 2 month gaana subscription free in the card there is qr code for scanning and i am scanning it but I don't get 2 month subscription free this is my problem solve it I want itt
Preferred solution: 2 month gaana subscription free
Chattanooga, Tennessee
NEED A REFUND INMEDIATLY "SCAM" "SCAM"
- - Charged for an extra subscription; wants one canceled and will delete review if fixed.
- - Can't reach support.
- - Please contact Sophie at the provided email.
CHARGE FOR ANOTHER SUBSCRPTION
I will be ok with one subscription and cancel the other one
but I can not get a hold of nobody
please rich out sophie@***.com
I will delete my review if you fix this problem
New Delhi, National Capital Territory Of Delhi
Poor service
My Gaana app should continue with the amount I have already paid. Nothing more to say.
What should I say? Listen to my complaint and help me with this.
Preferred solution: Restart the gaana app..
New Delhi, National Capital Territory Of Delhi
App is not working
I have already a customer of gaana app for one year from March 2026,I have purchased a new phone in which the email id changed and my gaana app not working and demanding renewal.
Preferred solution: App should work on my new phone and new gmail.
User's recommendation: I have already paid the amount ₹599 in March 2026
Hyderabad, Telangana
Refund money purpose
An amount was accidentally deducted from my account. Can you send me the returned amount?
I deleted the Gaana app.
My money is still being deducted. Can you please refund it?
Preferred solution: Full refund
New Delhi, National Capital Territory Of Delhi
I need close gaana subscription
I don't need the Gaana subscription, so please close this subscription. Please help me with my subscription cancellation.
Preferred solution: Full refund
User's recommendation: I need customer number of gaana subscription
Ghaziabad, Uttar Pradesh
My with out permission transaction in my bank account
My bank account transaction in 599 may refund in a few minutes. Is there another court case in Delhi High Court? So my recommendation is my rupees refund in a few minutes; he is all above.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vijayawada, Andhra Pradesh
I want refund please I need that money
I feeling inconvenience please refund my money back please I don'tneed thata please refund
I never used that please
Preferred solution: Full refund
User's recommendation: Don't install this app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Vijayawada, Andhra Pradesh
Auto payment was done today I had...
- - Auto payment processed today; please refund my money.
- - The app doesn't work and I can't log in.
Auto payment was done today. I had already logged out from Gana last week.
Please refund my money; the app is also not working to log in. Please refund my money as early as possible.
I don't need that app. The app doesn't work.
Preferred solution: Full refund
User's recommendation: Don't install this app showing like this
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI was unable to discontinue your subscription
In my profile nothing is showing for discontinue subscription please call me on my 877732**** number
Preferred solution: Full refund
Lucknow, Uttar Pradesh
Fraud happened
- - I didn't take any subscription.
- - Gaana auto-renewed and deducted money from my account.
- - Please refund my money and provide an assistant to talk.
I didn't use gaana app ever in my life still a payment of rs. 599 deducted from my account how ridiculous this app is. Solve my problem as soon as possible
I didn't take any subscription. Still gaana app deducted money from my account as auto renewal..
how and when it happen although I didn't use Gaana app ever..
refund my money back as soon as possible and provide me an assistant to talk.. please resolve this issue quickly
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Jaipur, Rajasthan
- - Unauthorized auto subscription payment of 588.82 on 04/01/2026 via UPI 978530****@***s; autopay canceled; refund requested.
Company fixed the issue and I have been provided with full refund. hope this message finds you well.
I am writing to request a refund for an automatic subscription payment that was recently deducted from my account without my intent or knowledge.
Here are the transaction details for your reference: 600411****18
Registered Email/Mobile - 978530****
Transaction Date: 04/01/2026
Amount Deducted: 588.82
Payment Method: UPI ID: 978530****@***s
I did not authorize this recent deduction, and I have already cancelled the autopay option from my account settings. Kindly process a refund for this charge at your earliest convenience.
Please let me know if you require any additional information to proceed with the refund.
Thank you for your assistance and support.
Sincerely,
[Himanshu Byadwal]
[978530****]
Preferred solution: Full refund
User's recommendation: My account without my intent or knowledge
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Patna, Bihar
Resolved: 952308****
Company fixed the issue and I have been provided with full refund. Full amount refund my account.
refund money 588.82
refund money to my account
account number 00881060****
name: Kunal Kunar
refund money to my account
- Refund money my account
- No use gana app
- Rupya my account mein aana chahie
Preferred solution: Full refund
User's recommendation: Customer care number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hyderabad, Telangana
Unexpected subscribe
- - Refund for unauthorized autopay: 599 on 29/03/2026 via phone pay.
- - Autopay cancelled; ID OLEX260329****176170****75; Email/Mobile: 889769****.
Dear Gaana Support Team,
I hope this message finds you well.
I am writing to request a refund for an automatic subscription payment that was recently deducted from my account without my intent or knowledge.
Here are the transaction details for your reference:
OLEX260329****176170****75
Registered Email/Mobile Number: 889769****
Transaction Date: 29 03 2026
Amount Deducted: 599
Payment Method: phone pay
I did not authorize this recent deduction, and I have already cancelled the autopay option from my account settings. Kindly process a refund for this charge at your earliest convenience.
Please let me know if you require any additional information to proceed with the refund.
Thank you for your assistance and support.
Preferred solution: Full refund
User's recommendation: Pls refund my money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bengaluru, Karnataka
Resolved: Haleshvalmiki64@***.com
Company fixed the issue and I have been provided with full refund.
My payment automatically cut $599. Refund my payment. Please refund my payment.
Preferred solution: Full refund
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