Contact Gaana Customer Service
How to Reach a Person at Gaana
Verified Contact Information
Customer Service:
-
+91 120 677 6830
Gaana Emails:
Legal
feedback@gaana.com
copyright.infringement@indiatimes.co.in
Copyright Infringement Inquiries
Gaana Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Gaana Phone Number
+91 120 677 6830
Average Hold Time
Less than 1 minute
Most Popular Gaana Email Address
legal@gaana.com
Gaana Live Agent Availability
47% of callers successfully reach a real person
Issue Resolution Rate
Low (37% reported full resolution)
Gaana Customer Service Rating
1 out of 5
Call Volume by Day
View full overview ›
Gaana Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Gaana Phone Number | +91 120 677 6830 |
| Average Hold Time | Less than 1 minute |
| Most Popular Gaana Email Address | legal@gaana.com |
| Gaana Live Agent Availability | 47% of callers successfully reach a real person |
| Issue Resolution Rate | Low (37% reported full resolution) |
| Gaana Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Refund, account, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Gaana | Phone number, email or first and last name |
Call Volume by Day
Contact Information
Gaana Website:
Gaana Help Center:
Corporate Office Address:
Gamma Gaana Ltd.
Plot No. 391, Udyog Vihar, Phase - III
Gurgaon,
Haryana
122016
India
Other Info (opening hours):
Business Hours:
Monday - Saturday: 9:00AM-7:30PM
Summary of Gaana Customer Service Calls
40.9K
TOTAL
CALLS
CALLS
00:00
AVG CALL
DURATION
DURATION
37%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Gaana?
Refund Question:
- “Refund money”
- “Refund my money rs.5999”
- “Refund599”
Payments and Charges Question:
- “Want to take back the permission of automatic payment”
- “599 has been deducted from my account”
- “My with out permission transaction in my bank account”
Account Question:
- “Without my permission my account is debited 600”
- “I need close gaana subscription”
- “Auto matic from my account my amount deducted”
Activation/ Cancellation Question:
- “I want to cancel the subscription”
- “Unsubscribe and refund amount”
- “Deactivate”
Request for Information Question:
- “Request for refund”
- “Enquiry”
- “I have quary about my order”
Return/ Replace Question:
- “Return my money”
- “Mera Paisa 599 return”
- “Return my money 599”
Product/ Service Question:
- “Not working app”
- “Why this automatically purchased”
- “Disconnect”
Website/ Application Question:
- “I'm not using gaana app my money is debited plz refund my money”
- “My phone pe Auto Pay 599 Rupees just app installed”
- “For delete gana app and delete the subscription”
Staff Question:
- “I don't want this service”
- “Stop service gaana”
- “Service close karna hai”
Shipping and Delivery Question:
- “I didn't received my refund of rs 599”
- “I didn't get subscription but money has debited to gaana app automatically”
- “OTP is not coming”
Employment Question:
- “Auto pay off”
- “Otopay off”
- “Auto-pay off Krna hai”
Cards Question:
- “I have Flipkart gift card 600 I am not able to redeem”
- “My money is auto pay but I don't enter my pin”
- “My money is auto pay but iam not enter my pin”
Other Question:
- “599rupya kat gya hi”
- “Yes Sir mera paisa cut gya h”
- “Emanded”
Compare Gaana Customer Service To
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Gaana